We want you to love your purchase! If you're not completely satisfied, we're here to help.
Returns
- You have 30 days from the date you receive your item to request a return.
- To be eligible for a return, your item must be unused and in the same condition that you received it, with the original packaging.
Refunds
- Once we receive your returned item, we'll inspect it and notify you of the status.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable.
Exchanges
- We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us.
Non-returnable items
- Certain items are exempt from being returned, such as:
- Sale items
- Custom-made or personalized products
- Perishable goods (e.g., food, flowers)
Shipping Returns
- You will be responsible for paying for your own shipping costs for returning your item.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you have any questions or need further assistance, don’t hesitate to reach out to us at [email protected].